Support and Planning
Collaboration
Through a network of high quality facilities, we offer joined up care pathways for the people we support. We provide programmes which integrate healthcare, therapy and education services that are tailored according to individual needs.
Support Plans
Support plans will incorporate the control measures identified through their risk management plan in any related risk areas. All support plans are reviewed during key worker 1:1 sessions, and updated as appropriate on a minimum basis of 4 weekly, or more frequently if needs change.
Empowerment
Each Service User has a copy of their support plans and is encouraged to participate as fully as individually possible in the planning process. The Service User or their representative can request a review at any time they feel their support plan is not appropriate.
Social well-being
Trauma Informed Care
Trauma Informed Care
We recognise that risk taking is a vital and often enjoyable part of life and of social activity and that some service users will wish to take certain risks.
We encourage engagement in hobbies and interests
Trauma Informed Care
Trauma Informed Care
Trauma Informed Care
Our staff have the experience and knowledge to support people who have experienced trauma
Spiritual Needs
Trauma Informed Care
Spiritual Needs
Service users who wish to practice their religion are given support to do so.
The service will: Make contact with any local place of worship on a service user’s behalf and arrange transport if required. Strive to meet the needs of a particular service user of a different faith / religion.
Ensuring Effective Care Always.......
Care Mapping
Eunoia-Living Staff will help to care map with each individual to ensure a holistic approach. For each area of need identified, a support plan is produced by the key worker and the Service User, setting out specific objectives in the identified area and how the Service User hopes to achieve these.
Healthy Lifestyle Choices
Life Skills
- Understanding nutrition
- Cooking and baking
- Preparing shopping list, going shopping
- Budgeting for food, bills, clothing, recreation etc
- Cleaning & maintaining bedrooms and communal areas
- Laundering & ironing clothing and bedding etc
- Maintaining socially acceptable levels of personal hygiene
- Accessing recreational & educational facilities
- Monitoring physical health & diet
- Health & safety training in the kitchen and home
- Operating & maintaining kitchen equipment safely
- Fire safety training
- Safe food hygiene and storage
Assistance with Benefits and Bills
- Accessing welfare benefits
- liaising with the benefits team on your behalf
- guidance and assistance to Manage your benefits
- Filling out forms etc
- Ensuring any bills, debts etc are paid
- Opening up a bank and savings account
- Monitoring of finances and spending
Accessing professional help & Liaison with Other Agencies
- Accessing training, education & employment opportunities
- Accessing specialist drugs and counselling services
- Registering with GPs, Dentist,and Opticians etc.
- Arranging and attending appointments
- Liaising with social workers,care co-ordinators and other representatives
- Assistance with adhering and understanding any restrictions or conditions enforced under the Mental Health Act or through Probation services.
- Liaising with MAPPA and MOJ
Further Support
Detail your services
- Monitoring & supervising compliance with medication
- Emotional difficulties (informal counselling)
- Befriending & chatting with clients/guest
- Resettlement & preparation for move on accommodation
- Organising social events & holidays
- Religious and cultural observances
- Maintaining contact with family and friends
- Dealing with disputes with neighbours or other service users
Relatives, Friends & Representatives
All service users are encouraged and supported, if they wish, to maintain contact with their families and friends, but can choose whom to see, when and where. If a service user wishes to be represented in any dealing with the service by a nominated friend, relative, professional person or advocate, we will respect their wishes and facilitate this.
